Frequently Asked Questions

Everything you need to know about Discover Bukidnon.

For Visitors

What is Discover Bukidnon?

Discover Bukidnon is a local business directory platform for Bukidnon province, Philippines. We help locals and tourists find the best businesses, restaurants, tourism spots, health services, and more across the highlands of Bukidnon.

Is it free to use?

Yes! Browsing listings, reading reviews, and creating an account are completely free.

How do I write a review?

Create a free account or log in, visit any business listing, and click “Write a Review.” Share your honest experience and rating to help others in the community.

How do I save a listing?

Click the “Save” button on any listing page. You can find all your saved listings at discoverbukidnon.com/saved-listings or in your profile.

How do I report an incorrect listing?

Contact us at hello@discoverbukidnon.com and we will review and correct it promptly.

For Business Owners

How do I list my business?

Click List Your Business and fill in your business details. Your listing will be reviewed and published within 24-48 hours.

How do I claim an existing listing?

Find your business on Discover Bukidnon, click the “Claim” button, and submit your claim request. Our team will verify your ownership within 24-48 hours and notify you by email.

What is a Premium listing?

Premium listings are featured on the homepage and appear at the top of search results. Contact us at hello@discoverbukidnon.com to learn more about upgrading your listing.

Can I edit my listing after it is published?

Yes. Once your listing is claimed, you can contact us to update your business information, photos, hours, and menu at any time.

How do I respond to reviews?

Claimed business owners can reply to reviews directly on their listing page. Responses are visible to all visitors.

Reviews & Ratings

How are star ratings calculated?

Ratings are calculated from the average of all published user reviews. We do not allow businesses to pay to improve their ratings.

Are all reviews published immediately?

Reviews go through a moderation process before being published to ensure they are genuine and follow our community guidelines.

Can a business remove a bad review?

No. Businesses cannot remove reviews. We only remove reviews that violate our Terms of Use (e.g., fake, offensive, or irrelevant content).

Account & Privacy

How do I delete my account?

Email us at privacy@discoverbukidnon.com and we will delete your account and all associated data within 7 days.

Is my personal information safe?

Yes. We follow the Philippine Data Privacy Act of 2012 (RA 10173). We never sell your personal information. Read our Privacy Policy for details.

Still have questions?

Reach us at hello@discoverbukidnon.com and we will get back to you within 24 hours.